The quality heat pump company
Our commitment to you
We provide a complete service to customers. We undertake design of the system, installation and full back-up and servicing of the heat pumps and their associated systems.
We differ from much of the competition. We will visit each and every location to undertake a survey prior to any quotation being provided. We undertake to explain the benefits and costs of various systems, for example ground loop versus boreholes, to help the client make an informed decision.
The warm<earth quality service
- We will take our customers through the energy cost benefits and help them to understand the impacts on their monthly bills.
- As part of the commissioning process we will train every customer in the control and usage of their heat pump.
- Each client will have a single point of contact for queries, concerns and invoices in respect of the whole breadth of our service.
- The project management of the installation, ground works and it's commissioning is always included in any quotation that we give.
- We will ensure that disruption to clients is minimized. We have relationships with professional gardeners and landscapers to put back lawns, fields etc. to the condition that they were before we commenced out installation.
- We run a 7 days a week support team to assist with any issues that may occur with our equipment.
- We will also carry out insulation and heating reviews of houses and industrial premises and will make recommendations and will undertake rectification work where it is needed.